To obtain a competitive-edge, the client needed real-time insights and complete data on the competitive landscape, such as restaurant availability, menu changes, pricing policies, and customer sentiment analysis. Furthermore, the client specified various other criteria for which X-Byte delivered integrated solutions.

Key Requirements

• Get real-time restaurant availability insights in particular areas
• Detailed overview of competitor’s menu
• Strategic insights about competitor promotions and offers
• Gather customer feedback from specific competition platforms and key search engines.

Determine which restaurants are not registered on the client’s platform.

X-Byte faced various challenges in fulfilling client’s requirements:

• Collect real-time restaurant information from several locations simultaneously
• Extract data within specified time windows
• Extract and deliver datasets for breakfast, lunch, dinner and late-night time slots.
• The client requested data output with certain attributes
• The crawl must operate 24/7, except for national and public holidays. It was mandatory to fetch statistics on festival days.

Technical error must be resolved within 24 hours of time.

The X-Byte team used a crawling approach for restaurant data to get restaurant availability details for different time windows. The data gathered was delivered to the client in a structured manner.

• X-Byte’s team performed menu mapping to deliver menu datasets
• X-Byte’s team collected data from competitor platforms, specifically on promotions and offers.
• We used a sentiment analysis algorithm to collect review and rating data from competitor sites and key search engines.
• Our experts sourced restaurant information from search engines not affiliated with the client’s platform.
• X-Byte’s team scraped data from search engines to gather restaurant information, including names, addresses, and metadata, for targeted cities.

• The Customer now has real-time insights into restaurant availability and competitor’s strategies, leading to more efficient operations.
• The Client can now see a comprehensive perspective of the menu, which allows them to make data-driven decisions and gain a competitive advantage in the market.
• Clients can now gain insights into competitors’ promotional techniques to improve their own marketing and customer acquisition plans.
• The Client can now develop business strategies by determining the restaurant’s strengths and shortcomings.
• It has been easier to onboard new restaurants because clients can now access a list of potential restaurant partnerships.