About the Client: The client is a leading online retailer in the beauty and personal care industry. The company operates in multiple countries and has a strong presence in the online market. However, the client was facing challenges in tracking competitor pricing, managing stock availability on marketplaces, and tracking product and brand performance.
Main Challenges
Challenges faced by the Client: The client faced three key obstacles hindering their growth in the beauty and personal care industry.
- Not able to track competitor pricing: The client struggled to track competitor pricing and could not adjust their prices accordingly. This resulted in lost sales and market share.
- Not able to manage stock availability on marketplaces: The client could not accurately track stock availability on different marketplaces, leading to lost sales and customer frustration.
- Not able to track product and brand performance: The client could not accurately track product and brand performance, making it difficult to make informed decisions about product promotions and marketing efforts.
- Not able to get proper Sentiment about the products: The client was unable to gauge the sentiment of their customers regarding their products and as a result, they lacked valuable feedback that could help improve their offerings.
Solution
X-BYTE SOLUTION
Setting up the Crawler – The crawler was initially configured such that it could automatically scrape product price and essential data fields for present categories on a daily basis.
Data Template : A template was created utilizing data structuring based on the schema provided by the customer.
Delivery of Data : Without any manual input from either side, the closing data was supplied in an XML format through Data API regularly.
The dataset had all the information including comments, news timelines, most viewed articles, customer behaviour, etc. All of the scraped data was indexed using hosted indexing components, and search APIs were made available so that a client could get the results every few minutes.