Starbucks Coffee is a coffeehouse company formed in 1971 in Seattle, Washington, by Jerry Baldwin, Zev Siegl, and Gordon Bowker. Though starting as a roaster and seller of beans, it became a coffee house that offered espresso-based beverages once Howard Schultz purchased it in the early 1980s. Schultz was the CEO of the company from 1986 to 2000 and embarked on a highly-charged expansion of the franchise to cover the western region before moving to the other parts of the country. Orin Smith and Jim Donald followed this policy of growth and diversification, but Schultz came back again during the 2007-08 financial crisis to boost the company’s market shares and responsibility towards society.
Under Schultz and subsequent leadership, Starbucks expanded from this core-beverage strategy to incorporate food items, official Starbucks merchandise, and beer and wine into predominantly coffee shops. In 2010, the coffee major launched the Starbucks Reserve for the single-origin coffee beans and the Starbucks Reserve stores. Although Kevin Johnson’s management slowed the development of the Reserve, Starbucks maintains several Reserve roasteries and tasting rooms, including the flagship facility in Chicago.
Quick Statistics
Starbucks’ sales in comparable global stores were down by 3% in Q3 fiscal 2024 due to lower sales transactions and increased per-transaction spending. Company new store openings reached 526 stores for a total of 39477 stores worldwide, with USA and China accounting for 61% of stores in the company. Revenue mildly declined, and operating margins reduces because of high costs, although partly offset cost-saving initiatives. While EPS fell, a 7% increase in Starbucks Rewards membership was recorded; it currently stands at 33. 8 million, which is the comparable figure of active members in the U.S. The management of the company pointed out that continuous changes are anticipated to provide future opportunities even when there are existing economic issues.
Customer Reviews and Ratings on Starbucks
As of July 1, 2024, Starbucks has 16621 outlets in the USA in 52 states and territories, with an average customer satisfaction score of 4.03/5.
The overall rating of Starbucks outlets in the United States of America was 4.03 stars, according to the opinions and concerns of more than 4.73 million customers. The 3-star award suggests that most customers would likely have a reasonably good experience, which aligns with the brand’s standard and goodwill associated with the company’s many shops.
In some of the reviews, 78% are of poor quality when looked at in more detail. Customers’ high satisfaction level was observed, with 17% of the customers showing satisfaction with their experience at Starbucks, proving that the brand has successfully managed to meet their expectations. However, 13. The remaining 13% of the feedback was less optimistic and pointed out the direction the company could take to make clients more satisfied.
Top 10 States and Territories with the Most Starbucks Stores
Hence, most states, including California, Texas, and Florida, have many Starbucks stores since it is one of the most popular brands in these states.
California tops the list with 3,133 Starbucks stores, equivalent to 19% of all Starbucks stores in the United States. For a country with a population greater than 39 million, this translates to floor space for a Starbucks outlet for every 12,612 people. The density of Starbucks stores in California can also result from the high population of people in this state and high rates of coffee consumption, especially in the major cities of Los Angeles, San Francisco, and San Diego. This appeal is justified because this state has a large population, so this brand has a higher demand. Besides, Starbucks has established significant ground in the United States, and this concentration shows the company’s focus in this state.
Texas has 1,414 Starbucks stores, roughly 9% of the total number of Starbucks stores in the United States. The state’s population is around 29 million, which means that every 20,506 people in Texas are Starbucks users. This is compared to a higher density of stores in California, meaning that although there are many stores in Texas, they are located more spread out, presumably due to the greater size and more dispersed population of Texas.
Florida has 898 Starbucks, representing approximately five percent of the total number of Starbucks locations in the United States, or about 21 million people. This means that the firm now averages one outlet for every 23,918 people. Out of these three states, Florida has fewer Starbucks stores per capita, thus signifying that while Starbucks is well-represented in Florida, the stores are less dense than in California and Texas but serve a substantial population across various cities and tourist spots.
Washington has 735 Starbucks outlets, which is 4% of the total Starbucks stores in the United States; the population estimate in Washington is 7. 62 million, making for one store per ten thousand, three hundred and sixty people. The high store density in Washington can be explained by the high demand for Starbucks in the state, including in prominent cities like Seattle. The fact that the total store ratio per capita is high reveals that the brand operates effectively in both urban and suburban areas.
New York hosts 723 stores, which is equivalent to 4 percent of the organization’s Starbucks in the United States. It has a population of about 19. represents one store for every 26, 910 people in the population; thus, the total number of stores is 45 million. Nonetheless, New York possesses the most significant number of stores, but population density is higher, so the density of Starbucks outlets is lower than, for example, in some other states. The stock of stores remains highly concentrated in New York, metropolitan and hence boosts the relative density in the state.
Starbucks in Illinois occupies 697 outlets, accounting for 4% of all those in the U.S. The state’s population was established to be 12. Currently, 67 million people can be served in one Starbucks store, meaning that one Starbucks store serves 18,180 people. The distribution also shows that Nefiracol covers large cities, including Chicago and other parts of the state. Therefore, it colors the automobile relation that while Starbucks has established itself well in Illinois, more stores are opened to cater to the broader market.
Arizona boasts 580 Starbucks outlets, representing 3% of the overall Starbucks outlets in the United States. It has a population of 7. 28 million, which makes the estimate of one store per 12,550 people. Hence, the high store density in Arizona suggests a good customer base and increased market for Starbucks in major regions, including Phoenix and Tucson. The store distribution indicates that Starbucks has well-positioned its stores to meet the needs of the state’s local urban and suburban populations.
Virginia has 510 Starbucks, which is 3% of all Starbucks shops in the United States of America. It is home to a population of about 8. 54 million, so there is one store per 16,740 people. With an expert location data provider you will have access to similar stats and look at the strong presence of Starbucks. in larger cities such as Richmond and Virginia Beach but also in other parts of the state. Store density indicates that Starbucks has the right coverage to offset the market demands prompted by the state’s population.
Colorado has a Starbucks shop count of 506, which makes up 3% of the total Starbucks stores in the United States. It has an estimated population of about 5. People or citizens, if you will, and it has been calculated that there is one store for every 11,380 people in this country of 76 million. The numerous stores in Colorado also suggest that the company has a good market in the region, especially in cities such as Denver and Boulder. This implies that Starbucks has brought the state’s best-localized coffee-drinking habits into perspective.
Ohio currently has the third-highest number of Starbucks stores, at 502, which is 3% of the total number of Starbucks stores in the United States. With a population of 11. 69 million, there is one store for every 23,290 people. The distribution represents a comprehensive country coverage, with fewer stores per state compared to states such as Washington or Colorado. The store locations are in Columbus, Cleveland, and other parts, showing that the company is well spread across the regions of the state of Ohio.
States and Territories without Starbucks Outlets
In the United States, there are four states and territories where Starbucks has no presence, including Guam, the United States Virgin Islands, the Northern Mariana Islands, and the American Samoa. However, these regions are not served by any Starbucks outlets at all, perhaps because of low population density, geographical accessibility, or other factors that might make establishing outlets difficult for the company within those areas.
These territories are in places like the Pacific Islands and the Caribbean, which may make it difficult to run a coffee chain across the globe in such parts of the globe. Also, the local needs and trends may be diverse from the standard markets that have been favorable for Starbucks, which may cause the company to direct its efforts to areas that have higher populations or better economic returns.
US Cities with the Most Starbucks Outlets
With 193 Starbucks stores, New York is at the forefront of Starbucks’s concentration in the United States. This is mainly attributed to this city’s enormous population and its being the world’s financial and cultural center. With Location Intelligence you can ensure satisfaction of the needs of the residents, the always busy commuters, and tourists who visit the city, especially in areas like Manhattan.
Chicago, Illinois, is second with 188 Starbucks outlets. Chicago, a large city in the Midwest region of the United States, has a large and diverse population as well as business and cultural centers that require coffee. The large number of stores proves that the city is one of Starbucks’s main focuses in the region.
Las Vegas, Nevada, has 181 Starbucks stores; in fact, compared to a number of large cities in this score, this figure could be considered quite high. There are so many such businesses because of tourism and the sheer 24/7 lifestyle, with stores in casinos, hotels, and the Las Vegas Boulevard Strip serving both tourists and locals.
Houston, Texas, offers 163 Starbucks outlets, making it convenient for the ever-expanding population to access their favorite beverages. Houston is one of the fastest-growing cities in the U.S., and a large and diverse city or urban spread needs Starbucks to fill their need for coffee and tasty treats while they work.
Los Angeles, California, has 154 Starbucks stores. As a large city with a population of almost four million, the stores are located in different areas of the city, serving various audiences, from the downtown to relaxed coastal zones.
San Diego, California, is home to 135 Starbucks stores in urban and suburban settings. In a country with a passion for coffee and people who appreciate work and leisure, both indoors and outdoors, these stores are perfectly situated all across this city to serve the locals as well as the tourists who throng this region.
Conclusion
Starbucks has, however, managed to sustain a very strong brand association and market equity despite the various issues surrounding the company’s operations. It is still one of the world’s largest coffee producers and has always been featured in the Fortune 500 and Forbes Global 2000 companies. Holding a solid position in the market, Starbucks is in the process of transformation, with Laxman Narasimhan becoming the company’s CEO in 2023.
